How Do You Maintain the Quality of Your Support Services?

We listen to participant feedback and follow relevant NDIS practice standards. Our NDIS support services are reviewed regularly to maintain a consistent standard of care.

How Do I Start Receiving Support from Aunty’s House?

Contact our team to discuss your needs and goals. We can then review your NDIS plan and discuss suitable NDIS support options.

Can I Choose or Change My Support Worker?

Yes, definitely. We consider your preferences, needs, and communication style when matching you with an NDIS support worker. You can also discuss changes if the arrangement is not the right fit.

How Do You Handle Feedback or Complaints?

You can raise concerns directly with our team or management. We take feedback seriously and work with you to address concerns respectfully and fairly.

Can My Support Change as My Needs Change?

Yes, your support can be reviewed when your needs, goals, or circumstances change. We can discuss adjustments to your disability support service when your circumstances change.

PREMIUM NDIS · MELBOURNE

Registered NDIS Provider in Mulgrave | Aunty’s House Disability Care Services

Getting the right support can make daily life easier and help you stay connected with your community. Aunty’s House Disability Care Services is a registered NDIS provider in Mulgrave, offering person-centred support based on your goals, preferences and routine. Our team works with participants and families to create support that feels respectful, flexible and easy to understand.

You can talk to our team about the support that works best for you. We take time to understand your routines, cultural needs and communication preferences before creating a plan. Our multilingual support and person-centred approach help you feel heard, respected and comfortable with the care you receive.

Contact Us Now

Our Disability Support Services

Your support should fit your daily life, goals and individual needs. We offer a range of services to help you build independence and take part in the activities that matter to you. Our disability support services can be adjusted as your needs change.

Explore the support options available:

Personal Care

Assistance with showering, dressing, eating, and moving around your home.

Supported Independent Living

Assistance to build independence and confidence while living in a shared home.

Community Participation

Support to attend social activities, appointments, events and local community programs.

NDIS In-home Care

Help is provided in the comfort of your home.

NDIS Meal Preparation and Delivery

Culturally tailored meals prepared around your preferences and dietary needs.

Life Skills Development

Guidance with cooking, budgeting, communication and other skills for daily life.

Make an Enquiry

Assistance with Daily Life

Support with routines and activities that help you manage your day with greater confidence.

NDIS Transport

Assistance with travel to appointments, work, study and community activities.

Local Registered NDIS Provider You Can Rely On

Choosing a local registered NDIS-approved provider can make communication and support planning easier. Our approach helps us understand your routine and connect you with suitable support within your community.

Here is what local support can offer:

Local Understanding: Assistance that considers your community, routines, and nearby services.
Easy Communication: Clear contact with a team that listens to your needs.
Flexible Scheduling: Support arranged around your routine and NDIS goals.
Community Connection: Assistance to take part in local activities and social opportunities.
Personalised Support: Services shaped around your preferences, abilities and priorities.

Get Personalised NDIS Support

Take the next step towards assistance that suits your life. We can help you explore your options and find the right NDIS support for your needs.

Call Us

Enquire Now

The Values Behind Our Support

Our values guide how we provide disability support services, helping participants feel respected, heard and seen.

Empathy

We take time to understand how you feel and respond with patience and kindness.

Respect

You remain involved in decisions about your care, routines and personal preferences.

Inclusion

We welcome different cultures, backgrounds and communication styles in the way we provide support.

Integrity

Your NDIS support worker communicates openly, respects your privacy and follows through on agreed support.

Multilingual NDIS Support Services

Clear communication can make it easier to understand your support and feel comfortable with your care. We provide multilingual NDIS support in English, Arabic, Somali, Bosnian, Farsi (Persian), Indonesian, Dari and Pashto. This helps participants and families discuss their needs, preferences, and daily routines more comfortably.

Make an Enquiry

How Does Our NDIS Support Process Work?

We keep the process clear so you can have peace of mind from your first conversation.

The steps include:

02

Discuss Your Options

We explain suitable NDIS support services based on your circumstances and plan.

03

Plan Your Support

We work with you to arrange services around your routine and preferences.

04

Start Your Support

Once arrangements are confirmed, our team helps you begin your support.

01

Talk with Us

Tell us about your needs, goals, and the support you are looking for.

Why Choose Aunty’s House for Disability Support Services in Mulgrave?

The right NDIS provider should make your support easier to understand and manage. Aunty’s House Disability Care Services focuses on responsive support, consistent care and genuine relationships. Our NDIS support services in Mulgrave are personalised to remain aligned with your goals.

Here are the benefits you can expect:

Clear Communication

We explain your support in simple language and listen to your concerns.

Multilingual Assistance

Our language support makes communication easier for participants and families.

Consistent Support

Our support workers focus on building trusted relationships with participants.

Flexible Support

We can adjust our services around your changing needs, routines, and goals.

Cultural Understanding

We consider your cultural preferences and personal routines when designing the support plan.

Choice and Control

You remain involved in decisions about your support and how it is delivered.

Need a Registered NDIS Provider in Mulgrave?

Are you looking for tailored disability support services that fit your daily routine, goals and preferences? Aunty’s House is a registered NDIS provider in Mulgrave, offering person-centred support with your needs and choices in mind. We take time to understand your circumstances and discuss support options that suit you. Call 0424 786 513 or email admin@auntyshousehomecare.com.au to get started.